i have a mecool km2 plus and it started overheating, but i can't contact customer service

I've looked at there website, but the phone number listed has way too many numbers, ive also tried to email them, but got no reply. Hopefully i could at

trying to set up my MeCool km2 plus I'm having trouble figuring out some of these sound settings. can anyone tell me what they do or what should I adjust these settings

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